According to the Virtual Assistants Chamber of Commerce:
A Virtual Assistant (or VA) is a business owner who specializes in providing ongoing administrative support by working with clients in continuous, collaborative relationship.
Like other service providers, Virtual Assistants operate remotely from their own offices and utilize today's technology to deliver their services and communicate with clients.
A Virtual Assistant's support is administrative in nature. Virtual Assistants sometimes offer additional, separate specialties that fall under creative and technical services.
Virtual Assistants come from a variety of business backgrounds, but the single-most important qualification to become a Virtual Assistant is at least five (5) years administrative experience earned in the real (non-virtual) business world working in upper level capacities such as administrative assistant, executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager, etc.
From this level of experience, a VA is expected to possess the skill sets, training and business knowledge which are the hallmark of a truly qualified Virtual Assistant.